modapkPrivacy Policy

This page describes what we collect when you use modapk and how we keep that data protected. We at modapk collect personal information necessary to operate our platform, verify your account, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and comply with applicable law. We do not sell your data to third parties or use it for marketing purposes beyond account communications.

Our privacy approach separates account-essential data (name, contact, payment method, identification) from behavioural data (login frequency, game participation, session length). We retain both categories only as long as necessary to provide service or satisfy legal obligations. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang retain the same data protections regardless of location.

This policy explains our data collection practices, how we handle third-party processors, your rights under applicable law, and how to contact us if you have privacy concerns.

What We Collect and Why

We at modapk collect information in several categories. Account information includes your email address, password, phone number, and full name—all required to create your modapk account. We use this data to verify your identity, communicate service updates, and assist with account recovery if you forget your password. We do not share your email or phone number with external parties without your consent, except as required by law.

Payment information is collected when you deposit or withdraw. We record your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), transaction amount, timestamp, and final balance. We retain this data to reconcile accounts, investigate disputes, and comply with anti-money-laundering regulations. Our payment processors may retain their own records under their terms of service.

Identity verification: We collect government ID copies (passport or national ID) to confirm your identity before processing withdrawals. We store encrypted images only and delete them after verification window closes.
Game activity logs: We record every hand played, table joined, stake amount, and outcome to populate your account history and enable dispute investigation.
Device and session data: We log your IP address, browser type, device model, and login timestamps for security monitoring and fraud detection.
Communication logs: We retain chat transcripts between you and our support team or live dealers to resolve disputes and improve service quality.

Behavioural data collected on modapk includes which games you play, how long you remain seated at tables, and which markets you browse. We use this data internally to understand user preferences and optimise our platform. We do not use this data to target you with unsolicited marketing. During peak periods such as Liga 1 playoffs or Piala AFF tournaments, we may analyse play patterns to predict server load, but we do not profile individual users for external sale.

Third-Party Processors and Data Transfers

We at modapk engage third-party service providers to operate our platform. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your transaction data directly and maintain their own privacy policies. We do not control their practices; you should review their privacy statements independently. Our hosting provider may store your data on servers located outside Indonesia. While we require contractual data-protection guarantees, your data may be subject to different legal regimes depending on server location.

International transfers: We at modapk may transfer your data internationally to process payments and operate our service. By using modapk, you consent to such transfers where necessary to provide service. We employ encryption and contractual safeguards to protect data in transit.

We do not share your personal data with marketing firms, data brokers, or advertisers. Law enforcement or regulatory requests for your data are handled according to applicable legal process—we comply with lawful orders and notify you when legally permitted to do so.

Cookies and Tracking Technologies

We at modapk use cookies to maintain your session and remember your preferences. Session cookies expire when you close your browser; persistent cookies may remain for up to one year to facilitate faster re-login. Our cookies do not track you across other websites or enable third-party advertising. You may disable cookies in your browser settings, though some modapk features may not function properly without them.

We use analytics tools to measure overall site traffic and performance—not individual user behaviour. These tools do not collect personally identifiable information and operate under strict data minimisation. We do not use web beacons, pixel tags, or other invasive tracking beyond standard server logs.

Your Rights and Data Access

You have the right to request a copy of all personal data we hold about you. We at modapk will compile and provide this information in a standard digital format within thirty days of receipt of your request. You may also request correction of inaccurate data or deletion of outdated information, subject to legal retention requirements. During periods such as Idul Fitri or Idul Adha, response times may be extended due to public holidays.

1

Request data accessRight 1

Contact our support team via email to request a copy of your personal data. Include your modapk username and registered email address.
2

Request correction or deletionRight 2

If personal information is inaccurate or incomplete, we will correct it. Deletion requests are processed subject to legal retention periods (e.g., payment records retained for tax compliance).
3

Withdraw consentRight 3

You may withdraw consent for non-essential data processing. Withdrawal may limit your access to modapk services if personal information is necessary to provide them.
4

Account deletionRight 4

You may request permanent account deletion. We retain anonymised transaction records for legal compliance but remove all identifying information from your profile.

Data Retention and Security

We at modapk retain your data only as long as necessary. Account information is kept for the duration of your membership plus three years following account closure (to satisfy anti-fraud requirements and legal holds). Payment records are retained for seven years to comply with financial regulations. Behavioural data (game activity logs) is archived after twelve months and deleted after two years unless we have a specific legal need to retain it longer.

We protect your data using encryption, firewalls, and access controls. Passwords are hashed; payment data is encrypted in transit and at rest. Our infrastructure includes redundancy and backup systems to prevent data loss. However, no security system is perfectly impregnable—we encourage you to use strong, unique passwords and enable two-factor authentication if available.

Policy Changes and Contact

We at modapk may update this privacy policy from time to time. We will notify you of material changes via email or in-account notice at least thirty days before they take effect. Your continued use of modapk after notification constitutes acceptance of the updated policy. If you have privacy concerns, contact our support team. We respond to privacy inquiries in Indonesian and English within business hours. For urgent matters, include "PRIVACY" in your email subject line to prioritise your request.

Summary and Commitments

Our modapk privacy policy reflects a commitment to transparency and data minimisation. We collect only information necessary to operate your account, process payments through your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and comply with law. We do not sell your data, use it for unsolicited marketing, or share it with third parties except where required by law or necessary to provide service.

You retain rights to access, correct, and delete your personal information, subject to legal retention requirements. We employ standard encryption and security practices to protect your data. Our policy applies equally to users across all regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang.

For questions or requests related to privacy, contact our support team directly. This policy was last updated in 2026 and reflects our current practices on the modapk platform.